Resume

Training Development Specialist | Duty First Consulting

• Design and update scalable learning experiences supporting large, distributed audiences, applying instructional-design and adult learning principles to improve clarity, engagement, and usability.

• Conduct needs analysis and learner analysis through stakeholder interviews, data review, and intake sessions to identify performance gaps and learning requirements.

• Partner closely with subject-matter experts to translate technical, policy-driven, and operational content into learner-friendly training materials, job aids, and facilitator resources.

• Develop and refine learning assets aligned to established templates, brand standards, and accessibility requirements.

• Support implementation and rollout of learning programs, including communication planning, learner support, and content updates.

• Collect and synthesize learner feedback and performance data to evaluate effectiveness and inform continuous improvement.

• Produce clear documentation, reports, and summaries to support decision-making and maintain organized learning assets.

Leadership Development Consultant | Goose Creek Consulting

• Supported the design and delivery of leadership development and learning interventions informed by assessments, interviews, and feedback data.

• Analyzed qualitative and quantitative data to identify learning needs related to leadership effectiveness, communication, and team performance.

• Collaborated with senior consultants and SMEs during design reviews and brainstorming sessions to shape learning approaches and recommendations.

• Contributed to learning materials and presentation content used in executive and facilitator-led sessions.

Human Capital Intern | Ultimate Software/UKG

• Assisted with learning and organizational development initiatives, supporting content analysis, documentation, and reporting.

• Helped develop learning-related diagnostics and executive-facing summaries used to inform HR and talent programs.

• Supported consistent documentation and organization of learning and OD materials.

Project Consultant | Village of Pinecrest

• Designed and administered employee surveys to assess engagement and learning needs.

• Analyzed results and translated findings into clear, actionable insights to support performance improvement initiatives.

• Developed reports and presentation materials for leadership review.

Talent Acquisition Intern | UpStart HR

• Supported development of competency-based assessment tools aligned with role expectations and performance outcomes.

• Assisted with data analysis and documentation related to workforce planning and talent processes.